Report Lower Price

Did you find a lower price? We will match it for you!

At EASY-surfshop we’re committed to offering the best prices possible. However, with our extensive assortment, price adjustments might not always keep pace with other surf shops.

To ensure you never overpay, you can benefit from our price guarantee. If you find a lower price for the same product elsewhere, let us know, and we’ll do our best to match it. Our Price Match promise ensures that you get the most competitive prices available.

How It Works

It’s simple and easy to report a lower price! Just follow these steps:

1. Find the Lower Price

Discover a lower price for the same product at another reputable store. Make sure it’s an identical product with the same specifications.

2. Submit the Report

Contact us by filling out the Price Match Request Form below or by reaching out to our customer support team. Provide details of the competitor’s lower price and a link or reference to where you found it.

3. We Review and Match

Our team will carefully review your submission. If the conditions are met, we’ll match the price and update your order accordingly. It’s that easy!

Conditions for Price Matching

To ensure a smooth process, please note the following conditions for price matching:

• Identical Product: The product must be identical in model, size, color, and production year.
• New Products Only: Only new products are eligible for price match consideration.
• Reputable Retailers: The competitor must be a reputable retailer, either online or a physical store, not an auction or private listing.
• Marketplace Exclusions: Marketplaces are excluded (e.g., Amazon, eBay, etc.), as they often involve third-party sellers with varying stock and pricing.
• Public Availability: The lower price must be publicly available and verifiable.
• Stock Availability: The product must be in stock with the other seller.
• Special Offers: For huge stock clearance and crazy special offers from competitors, each case will be reviewed individually, but price matching cannot be guaranteed.
• Post-Purchase Price Match: In case you find a cheaper price after purchasing from us, price match requests must be submitted within 14 days of your purchase.

Additional Information

• Total Cost Consideration: The price guarantee considers the total cost, which includes both the product price and shipping fees. EASY-surfshop matches prices based on this combined total.
• Verification Process: This offer applies to products purchased directly from EASY-surfshop and is subject to verification.
• Delivery Country: Please specify your delivery country. This helps us verify the actual cost of purchasing from our competitor and allows us to compare it with our pricing. We can also calculate shipping costs more accurately.
• Right to Modify: EASY-surfshop reserves the right to modify or discontinue the price match program at any time.