Buyer Protection

At EASY-surfshop, we prioritize your peace of mind during every step of your shopping journey. With our Buyer Protection program, we ensure that you can shop with complete confidence, knowing that your purchases are secure and safeguarded. Below, you’ll find all the details you need about our commitment to your protection.

The Trusted Shops Buyer Protection

Shopping online should always feel secure and worry-free. That’s why we proudly partner with Trusted Shops to provide you with an additional layer of protection for your purchases.

What Is it?

Trusted Shops Buyer Protection is a comprehensive security solution that ensures your online shopping experience is safeguarded from unexpected issues. With this program, you gain financial security and support for your orders, allowing you to shop with complete confidence.

Key Benefits for You

• Purchase Guarantee: Your order is insured up to €2500 against issues such as non-delivery or incorrect delivery.
• Fast Refund Processing: In the rare event of a problem, Trusted Shops ensures quick and hassle-free reimbursement.
• Trustworthy Support: Their professional team provides guidance and assistance when resolving disputes.
• Automatic Activation: Simply opt in at checkout to activate the Buyer Protection program for your order. It’s simple and free!

Why Choose Trusted Shops?

• Over 25,000 online shops trust their expertise.
• An outstanding reputation built over 20+ years of experience.
• Millions of customers rely on their services every day.

Learn More

Extra Layers of Protection from EASY-surfshop

Secure Payments

We offer secure and reliable payment methods to protect your financial information. Whether you choose to pay via credit card, PayPal, or other supported e-wallets like Google Pay and Apple Pay, all transactions are encrypted and processed through trusted partners.

Check our Payment Methods

Transparent Policies

• 30-Day Return Policy: You can return your items within 30 days of receiving them, no questions asked – read more.
• Warranty Coverage: All new products come with standard warranty protections. Check the details specific to your purchase – read more.
• Guaranteed Safe Delivery: Your order is carefully handled and protected to ensure it arrives safely and in perfect condition – read more.

Dedicated Support

Our Support Team is here to assist you with any concerns or issues. If something doesn’t go as planned, you can rely on our experienced team to resolve the situation promptly. Whether it’s tracking your shipment, arranging a return, or handling a warranty claim, we’re just a call or email away.

Contact our Support Team

Why Choose Us?

We’ve been building trust with our customers since 2001, delivering to every corner of the world. Our Buyer Protection program is just one of the many ways we ensure your shopping experience is as seamless and secure as possible.

See opinions about EASY-surfshop

If you have any questions about our Buyer Protection program, feel free to contact us. Your trust is our top priority, and we’re here to ensure you feel confident shopping with us every time.