What is a Pre-Order?

Pre-ordering allows you to purchase upcoming or currently unavailable products before they arrive at our store. This ensures you receive the latest equipment as soon as it's available, often at exclusive pre-order pricing.

How Does It Work?

• Order Collection: We gather customer pre-orders for specific products
• Supplier Coordination: Once we receive your pre-order, we place an order with our supplier on your behalf
• Priority Fulfillment: Products are allocated to customers based on the chronological order of pre-orders received

Please note: Pre-ordering does not involve reserving existing stock, as the products are not yet in our inventory

Why Pre-Order with EASY-surfshop?

• First Access: Be among the first to get your hands on the latest gear
• Exclusive Offers: Take advantage of special pricing available only during the pre-order period
• Priority Delivery: Your order is prioritized based on the date of purchase, ensuring prompt delivery once the product is in stock

Important Considerations

• Estimated Availability: While we provide anticipated arrival dates, these are subject to change due to manufacturing and shipping variables
• Payment Terms: Pre-orders may require a deposit or full payment upfront. Specific terms will be outlined for each product
• Cancellation Policy: Cancellations may be subject to fees, especially if the supplier has already processed the order
• Delayed Availability: If a product's release is postponed, we will inform you promptly and provide updated timelines

Given the potential for changes in delivery schedules, we recommend not planning trips or events solely based on the estimated arrival of pre-ordered items.

How to Place a Pre-Order

• Complete the Pre-Order Form: For products without an online presentation, fill out our Pre-Order Form to express your interest
• Await Confirmation: Our team will contact you with details on availability, pricing, and payment instructions

By pre-ordering with EASY-surfshop, you're ensuring access to the latest and most sought-after gear in the market. Stay ahead of the curve and gear up for your next adventure!